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31st May 2018 - FCA Launch:
The Fairbanking Foundation supports the need to take further regulatory action as some fundamental issues have not been addressed by the industry through voluntary arrangements and the CMA review.
Shortcomings with a number of accounts, especially in relation to unauthorised overdraft charging has been a key reason for us not awarding Marks due to the detriment it causes to customers already struggling with their finances. Our Fairbanking Mark for current accounts with overdraft focuses on features that are proven to improve customers’ well-being including regular alerts around available money.
Read the full High-cost Credit Review: Overdrafts consultation here.