Is your company committed to creating and providing financial products that are proven to enhance customer financial well-being?
Fairbanking can offer flexible access to behavioural economics expertise to improve customer outcomes. When approached effectively, significant opportunities exist to develop a level of trust with customers. Our advisory services use proven approaches to help you increase your customer base and expand into other areas to help customers achieve greater financial well-being.
See our advisory services below:
From branding, website design and customer interaction to customer service scripts, emails and letters, the Fairbanking Foundation can work with you to apply behavioural techniques to help motivate your customers to act to enable positive outcomes.
These larger projects go beyond our ‘surgery’ approach – contact us to discuss your needs. As a charity, a portion of our fees are directly used to advance the Fairbanking Foundation’s charitable objects.
Find out how our advisory services have helped other organisations, read the case studies:
‘Nudging Customers to higher credit card payments’
‘Improving the response rate for debt recovery letters’